Our collection service is available Mon-Fri only.
Collections are only available from Beads Direct, 10 Duke Street, Loughborough, Leicestershire, LE11 1ED.
Orders placed before 12 noon Mon-Fri: available for you to collect any time between 2pm and 4pm on the same day or between 11am and 4pm the following day.
Orders placed after 12 noon Mon-Thu: available for you to collect any time between 11am and 4pm on the following day.
Orders placed after 12 noon on Friday: available for you to collect between 11am and 4pm on the following Monday.
On selecting ‘collection service’ you are agreeing to the following terms and conditions of collection:
1. You will not be admitted into the warehouse on collecting your order, unfortunately we are not insured to allow you to enter the warehouse.
2. Your order will be packaged and ready for your to collect, and your order cannot be amended on site.
3. Orders must have been placed and payment must have been taken by phone or online prior to collection.
4. Please bring proof of ID when you come to collect, as we need to verify that you are the cardholder that has paid for the order.