Our collection service is available Mon-Fri only.
Collections are only available from Beads Direct, 3a Prince William Way, Loughborough, LE11 5DD
Orders placed before 12 noon Mon-Fri: available for you to collect any time between 1pm and 4pm on the same day and for 5 working days thereafter.
Orders placed after 12 noon Mon-Thu: available for you to collect any time between 1pm and 4pm on the following day and for 5 working days thereafter.
Orders placed after 12 noon on Friday: available for you to collect between 1pm and 4pm on the following Monday and for 4 working days thereafter.
On selecting ‘collection service’ you are agreeing to the following terms and conditions of collection:
1. You will not be admitted into the warehouse on collecting your order, unfortunately we are not insured to allow you to enter the warehouse.
2. Your order will be packaged and ready for your to collect. Please note: your order cannot be amended on site.
3. Orders must have been placed and payment must have been taken online prior to collection.
4. Please bring proof of ID when you come to collect, as we need to verify that you are the cardholder that has paid for the order.