Customer Comments
What do you think about Beads Direct?
Love love love it my favourite online bead store
How would you improve Beads Direct?
You can't its 1st class with products/ quality/ prices and customer service
Which product did you purchase?
Various items leather cord, waxed cord, and some findings
Any further comments?
I've been with beads direct since I started seed beading a couple of years ago i've never been dissapointed with my orders I just love everything I have received. The quality is second to none and the prices are excellent value they quite often have fantastic discounts with up to 30% off different items, when you receive your order which more often than not is less than 24hrs after placing an order it is always well package so your goodies don't get damaged in transit, you'll always find excellent free tutorials by the very talented team at beads direct
I don't need to shop anywhere else as in my opinion beads direct is the best
Thank you to all the team at beads direct for all their hard work and dedication
Lynne Roberts
August 3rd 2018
What do you think about Beads Direct?
Love the products. Prices much more competitive than other companies e.g. Jewellery Maker. Fantastic quality, excellent value for money.
How would you improve Beads Direct?
Can't improve fantastic service
Which product did you purchase?
Swarovski elements this time.
Any further comments?
Great quality, website easy to follow. Check out easy, delivery fantastic next day delivery amazing. Well packed bag of sparkle. Very happy.
Susan clark
July 15th 2018
What do you think about Beads Direct?
Very friendly and very good service
How would you improve Beads Direct?
Not sure you can
Which product did you purchase?
Mermaid tale F 1345 silver plated
Any further comments?
OMG just received these today and they are absolutely gorgeous. The picture does not do them justice, these are exquisite. Ordered 10 initially, have just ordered another 10. These won't hang around long. Thanks beads direct.
Pauline Durham
July 14th 2018
What do you think about Beads Direct?
Huge thank you to Leah for responding so quickly & help to a little issue
How would you improve Beads Direct?
Which product did you purchase?
Any further comments?
Best customer service around
Madeleine Douglas
July 12th 2018
What do you think about Beads Direct?
Amazing service
How would you improve Beads Direct?
I don’t think you can
Which product did you purchase?
Mixed lot
Any further comments?
Could not believe the service I have just had. Ordered my items yesterday at 12.30hrs and they have arrived in less than 23hrs. Postman just delivered at 10.35hrs. AMAZING.
Virginia Maher
July 7th 2018
What do you think about Beads Direct?
Excellent customer service
How would you improve Beads Direct?
Which product did you purchase?
ex501
Any further comments?
When these arrived there was not the correct number of beads. On the feedback link I mentioned this in passing. I immediately got an email from customer services and as they had no more of this item in stock I got a full refund. The level of customer service was excellent, prompt replies and a friendly tone. I could not have asked for a better service, so thank you all.
RAYMENT DIANNE
June 5th 2018
What do you think about Beads Direct?
Excellent service
How would you improve Beads Direct?
No improvement necessary
Which product did you purchase?
Glass beads
Any further comments?
I use these beads in my knitting and they never discolour in the wash brilliant.
Rosemary shedden
May 9th 2018
What do you think about Beads Direct?
I must praise Olivia in customer services for the help she gave me with a little problem I had.
How would you improve Beads Direct?
The service you receive Is second to none.
Which product did you purchase?
Any further comments?
Thank you beads direct. I will continue to purchase all my beading needs from you.
Lesley Groom
May 2nd 2018
What do you think about Beads Direct?
Beads direct are excellent , orders arrive quick;y and I know that if I do ring there will be a pleasant helpful person at the end of the phone.
How would you improve Beads Direct?
Id find it hard to answer this one . though I would say more more pretty please
Which product did you purchase?
I have had quite a few of the kits now and adapted them as well
Any further comments?
I love beads direct , I have learnt a lot of new skills that help me with my designs.
They are so pretty thank you A team.
Catherine Roberts
April 30th 2018
What do you think about Beads Direct?
I think its realy good.
How would you improve Beads Direct?
I dont think you can improve Beads Direct.
Which product did you purchase?
I neened super duo beads for a project .
Any further comments?
The service is amazing ordered Frid. recieved all my order in one bag by post Sat morning. just time for me to leave for my friends beading day with the girls.
Joanne Gray
April 29th 2018
What do you think about Beads Direct?
The customer service was absolutely brilliant in helping me with sending me pictures of these chains, thank you very much Olivia, you couldn't have been more helpful.
How would you improve Beads Direct?
Better pictures on the items to get a realistic
I have placed an order but I would like to have my chains in 2 6inch lengths please,I have been told to ask here just hope it is seen before order is sent as they will be of no use to what I want it for.
Which product did you purchase?
Sterling silver chain ss398 and ch500
Any further comments?
The customer service was absolutely brilliant in helping me with sending me pictures of these chains, thank you very much Olivia, you couldn't have been more helpful.
Joanne Crook
April 24th 2018
What do you think about Beads Direct?
I felt I had to comment on how helpful Olivia in your Customer Service Team is... 10 out of 10 for customer service Beads Direct - you deserve a pat on the back!
How would you improve Beads Direct?
No improvement necessary
Which product did you purchase?
Any further comments?
Through no fault of your own, my package hasn't arrived and Olivia has gone out of her way to sort this for me. 10 out of 10 for customer service Beads Direct - you deserve a pat on the back!
Angela Marshall
April 16th 2018
