Customer Comments

What do you think about Beads Direct?
I think Beads Direct is Great.

How would you improve Beads Direct?
I love the large variety of natural gemstones strands they use to sell previously and would like to see more of that.

Which product did you purchase?
I've purchased a variety of items including gemstones, cords, findings etc

Any further comments?
Each and every time I have found Beads Direct to be great; very helpful, informative, friendly and professional which is one of the reasons I continue to shop with them.

What do you think about Beads Direct?
Love it, you always have great products and offers and ideas. You are so quick as well.

How would you improve Beads Direct?
- Make offer voucher clearer about what you can use them for. - So you can view your basket as a whole page again, instead of just at the drop down menu.

Which product did you purchase?
Christmas Crafting Bundle with Embellishments Code: ST2507

Any further comments?
Amazing value at the moment, you get sooo many embellishments and a great mix of colours and shapes, big and small. Glue is really good as well, but should be clearer that it is not suitable for children to use. Thank you, another great bundle.

What do you think about Beads Direct?
Well done team. Customer service doesn't get any better than this.

How would you improve Beads Direct?

Which product did you purchase?

Any further comments?
I placed a sizeable order with Beads Direct and in my haste to buy their delightful goodies I totally forgot to apply the 20% discount voucher which, ironically, had prompted me to place that very order! I emailed asking if anything could be done and was surprised and delighted to receive a 20% discount on my order. In addition to their generous attitude towards my forgetful brain the items were delivered quickly and were all beautiful. Customer service doesn't get any better than this. As a small business owner this kind of support is hugely appreciated. Well done team. Don't ever change!